FAQ

Q What is Tokyo Recipes by Nadia?

Please refer to the dedicated page for an introduction to Tokyo Recipes by Nadia.

Q Who operates Tokyo Recipes by Nadia?

Tokyo Recipes by Nadia is operated by Nadia Corporation. For more details, please visit our corporate website.

Q Can I link (cite) recipes from Tokyo Recipes by Nadia?

You may share recipes from Tokyo Recipes by Nadia by using the official recipe URL.

However, we do not allow links to Tokyo Recipes by Nadia in the following cases:

• If the content slanders or defames Tokyo Recipes by Nadia, its content, or any third party, or may cause misunderstanding about them.
• If the content may infringe on the copyrights, trademarks, or other intellectual property rights of Tokyo Recipes by Nadia or any third party.
• If the link is used for commercial purposes, such as selling products or soliciting advertisements.
• If the content violates laws, regulations, or public order and morals.

Q I want to register as a free member.

You can register here by entering your information.
Or visit:
On desktop: Click “Free Sign-Up” at the top right of our homepage.
On mobile: Tap “Log In” on the top right and then “Free Sign-Up” under “Not a member yet?” Alternatively, open the menu and tap “Free Sign-Up” under “Not a member yet?”

Q I haven’t received the confirmation email.

Please check the following:

1. You may have entered the wrong email address. Please try registering again.
2. If you're using a free email provider (e.g., Gmail), the email might be in your spam or trash folder.

Also, if you're using a mobile carrier email, domain restrictions may block delivery. Please allow emails from “@nadia-corp.co.jp.”
Settings may vary by device—please check with your carrier if needed.
You can resend the confirmation email by entering your address on this page and clicking “Resend.”

Q I forgot my password.

Please reset your password here.

Q I forgot the email address I registered with.

Unfortunately, we cannot retrieve your registered email address.
If you haven’t changed your email since registering, please check your “Temporary Registration” confirmation email for the address you used.
If you have changed it, we kindly ask you to create a new account.

Q How can I change my email address or password?

On desktop: Log in, click your icon at the top right, then go to “Edit Profile” → choose “Email Address” or “Password.”
On mobile: Log in, open the menu, tap “Edit Profile,” then select “Email Address” or “Password” from the dropdown menu.

Q What are the recommended system requirements?

We recommend using the latest version of your browser.
Note: The site may not function properly in non-recommended environments.

Q I’d like to request an interview or media coverage.

For media inquiries, interviews, or speaking engagements, please fill out our contact form with details (e.g., theme, questions, preferred dates).
We’ll review your request and get back to you.

Q I want to use a recipe for commercial purposes.

Please submit your request via our contact form with specific details (e.g., which recipe, purpose, desired usage date).
We’ll review your inquiry and follow up accordingly.

Q I want to delete my account.

You can cancel your membership via the account deletion page.
Please note that all your saved recipes, folders, notes, and any posted content will be permanently deleted and cannot be restored.

Q I haven’t received a response to my inquiry.

It’s possible your email didn’t reach us. Please check your “Outbox” or “Unsent” folder.
If necessary, kindly resend your message.
If your issue isn’t listed here, please contact us via our inquiry form.